Dusky AI Terms & Conditions

Last Updated: November 16, 2025

These Terms and Conditions ("Terms") govern your access to and use of the Dusky AI platform, website, and services (collectively, the "Service"). By accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms. If you do not agree, you must discontinue use of the Service immediately.

1. Acceptance of Terms

By accessing or using Dusky AI, you confirm that you are legally capable of entering into a binding agreement and that you accept these Terms in full, without modification.

2. Description of Services

Dusky AI provides software-as-a-service (SaaS) products powered by artificial intelligence. The features, functionality, and availability of the Service may evolve, be modified, or be discontinued at any time without prior notice.

3. User Accounts and Security

You are responsible for safeguarding your login credentials and for all activities conducted through your account. You agree to notify us immediately of any unauthorized use or suspected security breach. Dusky AI is not responsible for losses resulting from unauthorized account access due to user negligence.

4. Data Usage and Privacy

By using the Service, you acknowledge and consent to the collection, storage, processing, and use of your information in accordance with our Privacy Policy.

You grant Dusky AI a non-exclusive, worldwide, royalty-free license to use your submitted data for purposes including, but not limited to:

  • Delivering the Service
  • Improving product performance
  • Developing new features and services

For full details regarding data handling practices, please review our Privacy Policy.

5. Acceptable Use Policy

You agree not to use the Service in any manner that:

  • Violates applicable laws or regulations
  • Infringes upon the rights of others
  • Disrupts, damages, or interferes with the Service or its infrastructure
  • Attempts unauthorized access to systems or data

Violation of this policy may result in immediate suspension or termination of access.

6. Intellectual Property Rights

All rights, title, and interest in the Dusky AI platform, including software, content, branding, and intellectual property, remain the exclusive property of Dusky AI. You may not reproduce, modify, distribute, reverse engineer, or create derivative works without prior written consent.

7. Account Suspension and Termination

Dusky AI reserves the right to suspend or permanently terminate your access to the Service at any time, with or without notice, for any reason, including violations of these Terms.

8. Refunds, Access, and Delivery

Access to the Service is granted immediately upon successful purchase through the onboarding process. If you experience technical difficulties accessing the platform, you must contact customer support for assistance.

Refunds and cancellations are governed by our refund policy and subscription terms.

9. Limitation of Liability

To the fullest extent permitted by law, Dusky AI shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Service, even if advised of the possibility of such damages.

10. Disclaimers

The Service is provided on an "as-is" and "as-available" basis. Dusky AI makes no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted, error-free, or secure operation of the Service.

11. Code of Conduct

To maintain a professional and respectful environment, users agree to:

  • Communicate respectfully with Dusky AI staff
  • Avoid abusive, threatening, or inappropriate language
  • Cooperate reasonably with support personnel

Dusky AI retains absolute discretion to suspend or terminate accounts for conduct violations.

Termination Outcomes

  • If termination occurs within the 30-day refund window, a full refund will be issued only on yearly plan.
  • If termination occurs after 30 days, then no refund may be issued at our sole discretion
  • All decisions related to conduct-based termination are final and binding.

12. Communications Consent

By creating an account, you consent to receive communications from Dusky AI, including:

  • a) Email Communications: Service updates, account notices, and promotional content. You may unsubscribe from marketing emails at any time.
  • b) SMS/Text Communications: Account alerts, updates, and promotional messages. Message and data rates may apply.
  • c) Opt-Out Options: You may opt out of SMS communications by replying "STOP." Opting out of one channel does not affect others.
  • d) Third-Party Providers: We may use third-party services to deliver communications. All data handling follows our Privacy Policy.
  • e) Consent Withdrawal: Withdrawing consent does not affect prior lawful processing.
  • f) Essential Communications: Certain service-related communications are required and may continue regardless of marketing preferences.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the "Last Updated" date at the top of this page.

14. Governing Law

These Terms shall be governed by and interpreted under the laws of Indian IT Act 2008, without regard to conflict-of-law principles.

15. Contact Information

For questions or concerns regarding these Terms, please contact:

Terms & Conditions | Dusky AI