Dusky AI Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy applies to:

• Our website and web applications
• Desktop or mobile applications (if applicable)
• AI-powered features, collaborative canvases, documents, links, and content created or uploaded to Dusky AI
• Customer support, community interactions, and communications

This policy does not apply to third-party services or integrations that you may connect to Dusky AI. Their privacy practices are governed by their own policies.

Organizations, teams, or individuals who create workspaces and invite others ("Workspace Owners") may control certain settings and data access within their workspace.

2. Information We Collect

We collect information in three main ways: information you provide, information collected automatically, and information from third parties.

A. Information You Provide

• Name
• Email address
• Phone number (optional)
• Account credentials
• Payment and billing information (processed via secure third-party payment processors)
• Content you upload, paste, generate, or collaborate on (documents, links, media, prompts, AI outputs)
• Messages or communications with support

B. Information Collected Automatically

• IP address
• Browser type, device type, operating system
• Usage data (features used, interactions, activity timestamps)
• Log files and error reports
• Approximate location (derived from IP or workspace settings)

C. Information from Third Parties

• Authentication providers (e.g., Google login)
• Payment processors
• Integrated tools and platforms (when enabled by you)
• Analytics and infrastructure providers

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Services
• Create and manage user accounts and workspaces
• Enable collaboration and AI-powered features
• Personalize user experience and recommendations
• Process payments and manage subscriptions
• Communicate service updates, security notices, and support responses
• Send marketing or promotional communications (you can opt out)
• Analyze usage patterns and improve product performance
• Develop new features and functionality
• Detect, prevent, and address fraud, abuse, or security issues
• Comply with legal obligations and enforce our terms

We do not sell personal information.

4. AI & Content Processing

Content submitted to Dusky AI may be processed by automated systems, including AI models, to:

• Generate outputs requested by you
• Improve product performance
• Enable collaboration and contextual features

We do not use your private content to publicly train models without permission. Any processing is done in accordance with applicable agreements and laws.

Workspace Owners may control access to content within shared environments.

5. How We Share Information

We may share information only in the following situations:

A. Service Providers

With trusted vendors who help us operate our services (hosting, analytics, payments, communications). They are bound by confidentiality and data protection obligations.

B. Workspace Collaboration

Content and user identifiers may be visible to other users within the same workspace, depending on permissions.

C. Legal & Safety

If required by law, regulation, legal process, or to protect the rights, safety, and security of Dusky AI, our users, or others.

D. Business Transfers

In the event of a merger, acquisition, restructuring, or asset sale, data may be transferred subject to standard safeguards.

E. With Your Consent

When you explicitly authorize us to share information.

6. Data Retention

We retain your personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.

7. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to certain processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

Requests can be made by contacting us at the email address listed below. We may verify your identity before fulfilling requests.

8. Communications & Marketing

We may send:

• Transactional and service-related messages
• Product updates and feature announcements
• Marketing communications (optional)

You can unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us. Opting out of marketing does not affect essential service communications.

9. Cookies & Tracking

We use cookies and similar technologies to:

• Authenticate users
• Remember preferences
• Analyze usage
• Improve performance

You can control cookie settings through your browser or cookie preference tools where available.

10. Security

We implement reasonable administrative, technical, and organizational safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

You use the Services at your own risk.

11. Children's Privacy

Dusky AI is not intended for users under 16 years of age. If we learn that we have collected personal data from a minor without proper consent, we will delete it.

12. International Data Transfers

Dusky AI operates globally. Your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent legal mechanisms.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated where required by law. Continued use of the Services after changes constitutes acceptance.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at: